- #Quickbooks pro 2008 problem reconciliation hangs how to#
- #Quickbooks pro 2008 problem reconciliation hangs upgrade#
- #Quickbooks pro 2008 problem reconciliation hangs software#
It’s one thing to limit your access if you don't pay to upgrade, but it’s another to gain access, and delete your financial history, or transaction without notifying you, the consumer, the consequences of which are devastating! I didn't see a disclaimer when I purchased this program detailing that QuickBooks, or its parent company, or subsidiaries, could just delete your financial data from your personal computer(s) at their discretion. I would have gladly upgraded had I known the data could just be removed, thereby destroying two years of important financial information.
#Quickbooks pro 2008 problem reconciliation hangs upgrade#
It’s undeniable, I didn't upgrade in 5/2013, and the transactions from that date onward to 4/10/15 suddenly vanished, from two separate computers, that were not connected in anyway, at the exact same time. So without me accessing my desktop, somehow the transactions that were missing from my laptop, were also missing from my desktop. The information appeared to be exactly the same, on both computers. It could not be an issue with my actual computer because not only did this transpire on my laptop, but also on my desktop, and I had not transferred the last download on 4/10 to my desktop. It’s worked fine for the last 2 years.Įvery single transaction downloaded after the renewal date of 5/13 was somehow deleted. I most certainly didn't realize this was a requirement to access the online banking download feature.
#Quickbooks pro 2008 problem reconciliation hangs software#
That's when I realized I neglected to upgrade the software in 5/13. At that time I was informed I had to upgrade my software, for a fee of course, and that it would be good 3 years (2018). He also confirmed there was no corruption to any of the files. He looked around a bit, and told me he could not recover the data. I then called the "help" line where a rep remotely accessed my account. I find it reprehensible, if not criminal, that their support staff would make such ineffective and misleading suggestions while at the same time pushing their latest versions. Clearly Intuit would know about this simple solution and is simply omitting it from the support site, choosing rather to point the finger everywhere but themselves. That blog also mentioned that it had been a problem for QuickBooks users for several generations of the software.
#Quickbooks pro 2008 problem reconciliation hangs how to#
The second link was from a tech blog telling how to clear up the problem by deleting one QuickBooks file. This did not show up in a search of their support site on the error message. The first link to come up was a specific Intuit support page with a download of something to clean the installation. I finally did a generic Internet search on the error message. The promised email with directions never arrived. Then I was told I was lucky they were even talking to me because they no longer supported QuickBooks 9. I protested that the original installation was on Windows 7 and that it was working perfectly on my original installation.
Then I was told that QuickBooks wouldnt run on Windows 7, and that I should upgrade to the latest version.
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